Beginners Guide

4 Must-Check Factors Before Getting a Home Smart Lock

A person using a smart lock for their home from Lockly to unlock the front door.

Upgrading your home's security with a smart lock is a significant investment, so it's crucial to carefully evaluate your options before making a purchase. By focusing on four key factors–door compatibility, installation support, customer service, and customer reviews–you can ensure you end up with a smart lock that perfectly fits your needs and provides reliable, convenient protection.

Why It’s Key To Do Your Research

Smart locks are rapidly becoming a popular choice for homeowners seeking enhanced security, convenience, and peace of mind. However, with so many options available in the market, it's crucial to do your research and evaluate several key factors before investing in a smart lock for your home.
Firstly, smart locks come in a variety of designs, features, and price points. Thorough research is essential to finding the right lock that aligns with your specific security needs and smart home integration requirements. Different smart locks may offer varying levels of encryption, connectivity options (Wi-Fi, Bluetooth, etc.), remote access capabilities, voice assistant integration, and more. Evaluating these features closely can help you select a lock that provides the functionality you desire.

Secondly, the reliability and performance of smart locks can vary significantly between brands and models. By thoroughly researching smart lock options, evaluating key features, and assessing the reliability, integration, and usability of the products, you can make an informed decision and invest in a smart lock that truly enhances the security, convenience, and peace of mind of your home. This due diligence upfront can save you from potential headaches and ensure you get the most out of your smart lock investment.

1. Door Compatibility

One of the most critical aspects to check before buying a smart lock is its compatibility with your specific door type and size. Smart locks are designed to fit various door styles, including deadbolt, lever, and mortise locks. Failing to ensure proper compatibility can lead to installation issues, improper functioning, or even damage to your door.
Before making a purchase, measure your door dimensions carefully and consult our compatibility guide or contact the support team for personalized advice. At Lockly, we offer detailed compatibility information for each of our smart lock models, ensuring you can make an informed decision tailored to your home's unique requirements.

2. Availability of Clear Installation Videos and Guides

While smart locks offer cutting-edge technology, their installation process can be daunting for some homeowners. To ensure a smooth and stress-free installation experience, look for brands that provide comprehensive, step-by-step installation videos and guides.

Lockly goes above and beyond in this regard, offering detailed installation videos on our YouTube channel and comprehensive written guides for each of our smart lock models. With clear visuals and easy-to-follow instructions, you can confidently tackle the installation process, saving time and reducing frustration.

3. Customer Service and Onboarding Support

Exceptional customer service and onboarding support can make or break your smart lock experience. Look for a brand that offers multiple channels for assistance, such as email, phone, live chat, and social media support. This ensures that you have access to knowledgeable experts who can guide you through any challenges you may encounter.

At Lockly, we take customer service to the next level with our dedicated support team and extensive self-help resources. Additionally, our unique onboarding session allows you to schedule a one-on-one video call with a Lockly expert for personalized setup and troubleshooting guidance, ensuring a seamless transition to your new smart lock.

4. Reading Reviews and User Experiences

Before making a purchase, it's essential to read reviews and user experiences from existing customers. Reliable reviews can provide valuable insights into a smart lock's performance, reliability, ease of use, and overall customer satisfaction.

Look for reviews on the brand's website, third-party review platforms, and smart home forums. At Lockly, we proudly showcase positive reviews and customer testimonials, demonstrating our commitment to delivering high-quality, user-friendly smart locks. We also encourage our customers to share their experiences and provide feedback, helping to inform and inspire other potential smart lock buyers.

The Lockly Smart Lock Lineup

Lockly has consistently demonstrated its commitment to excellence across all four of these essential factors. By combining advanced security features, cutting-edge technology, and a user-centric design approach, Lockly has earned a reputation for delivering smart locks that provide unparalleled protection and convenience.

Lockly's smart lock lineup includes a range of models, each tailored to meet the unique needs and preferences of homeowners. Whether you're looking for a comprehensive smart home solution or a more streamlined, minimalist security system, Lockly has an option that can seamlessly integrate into your lifestyle.

Lockly Vision™

The Lockly Vision™ is a revolutionary smart lock that combines a state-of-the-art video doorbell with Lockly's award-winning security technology. This innovative device not only provides unparalleled protection for your home but also offers a host of convenient features that elevate the user experience.

Door Compatibility and Installation

The Lockly Vision™ is designed for universal fitment, making it compatible with a wide range of door types and thicknesses, from 1⅜" to 2". The comprehensive installation videos and guides ensure a straightforward DIY setup process, even for those new to smart home technology.

Security and Convenience

At the heart of the Lockly Vision™ is its advanced security features, including a lightning-fast 3D biometric fingerprint sensor and the patented PIN Genie® keypad. These components work together to provide hack-proof access control, with the ability to store up to 99 unique fingerprints and randomly shuffle the PIN number layout to prevent code guessing.

The video doorbell functionality sets the Lockly Vision™ apart, allowing homeowners to view, record, and stream live video of visitors directly to their smartphone. The two-way audio capability enables seamless communication, while the included SD card storage ensures all recordings are private and secure, without the need for cloud-based subscriptions.

Use Cases

The Lockly Vision™ is an ideal choice for homeowners looking to upgrade their home security with a comprehensive, all-in-one solution. Its versatile door compatibility makes it suitable for a wide range of residential applications, from single-family homes to condos and apartments. The video doorbell feature also makes it an excellent option for rental properties and vacation homes, allowing owners to monitor and manage access remotely.

Lockly Secure Pro

For those seeking a more traditional smart lock design, the Lockly Secure Pro offers a compelling blend of advanced security features and remote access capabilities. This Wi-Fi-enabled lock is engineered to provide robust protection and convenient control, making it a top choice for both residential and commercial settings.

Door Compatibility and Installation

Like the Lockly Vision™, the Secure Pro is designed for universal fitment, with both deadbolt and latch variants available to accommodate a variety of door types and thicknesses. The step-by-step installation videos and guides ensure a straightforward DIY setup process, allowing users to quickly and easily upgrade their home's security.

Security and Connectivity

The Lockly Secure Pro's standout security features include the 3D biometric fingerprint sensor and the exclusive PIN Genie® keypad. These components work together to provide lightning-fast, hack-resistant access control, with the ability to store up to 99 unique fingerprints and randomly shuffle the PIN number layout.

In addition to its advanced security capabilities, the Secure Pro also offers robust connectivity options. The included Secure Link Wi-Fi hub seamlessly integrates the lock with your home network, enabling remote access and control through the Lockly mobile app, as well as voice commands via popular digital assistants like Amazon Alexa and Google Assistant.

Use Cases

The Lockly Secure Pro is an excellent choice for homeowners who prioritize a blend of top-tier security and convenient smart home integration. Its flexible door compatibility makes it suitable for a range of residential applications, from single-family homes to multi-unit properties. The remote access and monitoring capabilities also make it an ideal solution for rental properties, vacation homes, and small businesses.

Lockly Secure Plus

For those seeking a more streamlined, minimalist smart lock design, the Lockly Secure Plus offers a compelling alternative. This model retains Lockly's advanced security features in a sleeker, more compact package, making it an excellent choice for contemporary home aesthetics.

Door Compatibility and Installation

The Lockly Secure Plus, like its Secure Pro counterpart, is designed for universal door compatibility, with both latch and deadbolt variants available. The installation process is equally straightforward, with the same user-friendly video guides and step-by-step instructions to ensure a hassle-free DIY setup.

Security and Remote Access

At the core of the Lockly Secure Plus is the same advanced security technology found in Lockly's other smart lock models. This includes the 3D biometric fingerprint sensor and the peek-proof PIN Genie® keypad, providing lightning-fast, hack-resistant access control.

While the Secure Plus foregoes some of the more advanced connectivity features of the Secure Pro (such as Wi-Fi integration and voice control), it still offers remote access and monitoring capabilities through the Lockly mobile app. Users can lock, unlock, and check the door's status from anywhere, ensuring peace of mind and complete control over their home's security.

Use Cases

The Lockly Secure Plus is an excellent choice for homeowners who desire a sleek, minimalist smart lock design without sacrificing advanced security features. Its universal door compatibility makes it suitable for a wide range of residential applications, from single-family homes to apartments and condos. The remote access capabilities also make it a convenient option for those who frequently travel or need to provide temporary access to guests or service providers.

Lockly Smart Lock Bundles

In addition to its individual smart lock offerings, Lockly also provides comprehensive bundle deals that allow homeowners to upgrade their entire entryway with a cohesive, high-tech security solution.

3-Piece Deluxe Kit

The 3-Piece Deluxe Kit from Lockly features the Lockly Vision™ smart lock and video doorbell, along with the Secure Pro Deadbolt. This bundle provides homeowners with a complete smart home security system, seamlessly integrating advanced access control, video monitoring, and remote management capabilities.

4-Piece Premium Kit

For those seeking an even more comprehensive smart home upgrade, Lockly offers the 4-Piece Premium Kit. This bundle includes the Lockly Vision™, the Secure Pro Latch, a stylish stainless steel doorknob, and a security yard sign. By bundling these complementary products, Lockly makes it easier for homeowners to transform their entire entryway into a secure, connected environment.

Bundling Benefits

These Lockly smart lock bundle deals not only provide significant cost savings but also ensure a cohesive, seamless smart home security solution. By offering complementary products in a single package, Lockly makes it easier for homeowners to upgrade their home's protection without having to piece together individual components.

The inclusion of accessories like the security yard sign further enhances the overall security and deterrence factor, letting potential intruders know that your home is safeguarded by Lockly's advanced smart lock technology.

Making an Informed Smart Lock Purchase

By considering these four essential factors–door compatibility, clear installation resources, robust customer service, and positive user reviews–you can confidently navigate the smart lock buying process and make an informed decision that meets your needs and exceeds your expectations.

Lockly excels in each of these areas, offering compatibility guides, detailed installation support, exceptional customer service, and a track record of positive user experiences. When you choose Lockly, you can be assured that you're investing in a smart lock that prioritizes your satisfaction and delivers a seamless, secure, and convenient home access experience.

Check out our blog today for more up-to-date information on the smart lock landscape.


Sources
Tom’s Guide - Lockly Flex Touch Smart Lock review

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